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faqs

Pediatricians located in Red Oak and Plano, TX

HOW DO I GET A COPY OF MEDICAL RECORDS?

An independent company handles the transfer and copying of medical records. The fee for their services will be set and handled by them.

Our office can provide a chart summary and/or shot record for a nominal fee. Contact us at 972-473-9063 (Plano) or 972-617-6660 (Red Oak) for more information.

PRESCRIPTIONS AND REFILLS

Initiate the process by calling the pharmacy. Ask them to fax a refill request to our office at at 972-473-9063 (Plano) or 972-617-6660 (Red Oak).

REFERRALS

Suppose your insurance plan requires a referral for specialist or non-emergent procedures and/or lab tests. In that case, you must allow us five business days to complete the appropriate form(s) before obtaining services.

What should I do if my child gets sick after hours?

Please contact our after-hours answering service for assistance at 972-473-9063 (Plano) or 972-617-6660 (Red Oak), where a provider will call you back at the earliest possible. For emergencies, please call 911 or take your child to the nearest emergency room.
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PLEASE CONTACT OUR OFFICE TO SPEAK WITH OUR STAFF.